Resources
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Blog
The Power of Personalisation: How to Increase Engagement and Interaction with Intranet NewsÂ
Creating a more personalised intranet experience is widely acknowledged as an enabler of platform engagement and interaction, but many internal comms teams still lack the tools to deliver true personalisation within the intranet news hub. In a world where employees...
In Their Words: 5 Lessons Learnt from the University of Leeds’ Intranet Transformation
When I joined the University of Leeds as Head of Internal Communications, it was clear that we were facing a major digital challenge — one that fellow universities and other large organisations will recognise. Our intranet and wider digital estate had grown...
Intranet, Web App, or Employee Portal? Why Language Matters in Internal Platforms
Despite many teams sharing the vision of a fully integrated digital workplace, we often see organisations experiencing misalignment caused by the terminology used to describe it. Different teams speak different languages, and the traditional view of an ‘intranet’ is a...
4 Lessons We’ve Learned From Real Viva Engage Rollouts
Rolling out Viva Engage in an organisation is always a significant shift. It’s a tool with immense potential to improve collaboration, build a sense of community, and open up conversations across teams. But with that potential comes a few hurdles—and I’ve seen them...
Guides
Digital Workplace Audit Checklist
Digital Workplace Audit Checklist Framework for assessing and evolving your Microsoft 365 digital workplace Struggling with tool overload? Not getting the most from Microsoft 365? This checklist helps IT and digital workplace teams quickly identify what’s working,...
SharePoint Accessibility Checklist Guide
SharePoint Accessibility Checklist A 7-Step Guide to Creating An Accessible & Inclusive SharePoint Building an accessible SharePoint environment isn’t just about ticking boxes—it’s about creating a digital workspace that’s welcoming for everyone. This 7-step...
Successful Internal Communications in Higher Education
Successful Internal Communications in Higher Education A Microsoft 365 Guide Universities are embarking on huge digital transformations, legacy platforms are reaching end of life and staff are demanding change. Now is the perfect time for internal communicators in HE...
What is Microsoft Viva? An Internal Communicator’s Ultimate Guide
What is Microsoft Viva? The Internal Communicator's Ultimate Guide What the heck is Viva? Is it another channel to worry about? Is it replacing my intranet? In our ultimate guide to Microsoft Viva, we focus in on the bits internal communicators need to know, with...
Case Studies
Streamlining Resource Management: A Custom Provisioning Tool for a Multinational Engineering Company
The Challenge Our client is a British multinational manufacturing and engineering business with thousands of employees worldwide. With a vast workforce spread across multiple locations, the company relies heavily on Microsoft Teams and SharePoint for communication and...
University of Leeds: Transforming Communication with SharePoint
Download the overview and save it for later.The Challenge The University of Leeds is one the UK’s largest universities, with over 9,000 staff and 39,000 students. Ranked in the top 75 universities in the world, University of Leeds prides itself on its desire to make a...
Argent Energy: A New Approach to Document Management with SharePoint
Argent Energy is a European waste-based biodiesel producer with a vision to help decarbonise transport worldwide. Argent Energy believes in using waste materials only and continuously searches for new waste to be turned into higher-value products. Argent...
Storming Success: Met Office’s Award Winning Intranet Sets the Standard for Accessible Collaboration
The Challenge With over 2,000 employees and partners at more than 60 locations around the world, the Met Office is a prime example of a dispersed, disparate workforce. Employees work across multiple time zones in very different conditions, and keeping these employees...
Podcast
Series 3, Episode 5 – Alex Graves and Martin Day
Work Happy Podcast: S3 - Episode 5 In the world of modern work efficiency is the name of the game. Enter: the ‘Do More With Less’ ethos. Microsoft have been encouraging organisations to 'Do More With Less', a message which stems back to Microsoft’s...
Series 3, Episode 4 – Craig Smith
Work Happy Podcast: S3 - Episode 4 A brand’s vision and values are integral to the decisions made day to day, but are they imparted onto a business, or rather uncovered to already lie within their DNA? Being over 14 years into a journey of helping businesses...
Series 3, Episode 3 – Asahi
Work Happy Podcast: S3 - Episode 3 There’s an ever-growing link between change management & internal comms across the board, which is clear to see from observing Asahi’s two functions working so closely together. Asahi’s Head of Change Management, Soraya...
Series 3, Episode 2 – Martin Day and Alex Graves
Work Happy Podcast: S3 - Episode 2 Microsoft Viva - Microsoft's employee experience platform - is an incredibly powerful suite of apps. But, to many it presents a dizzying array of tools and we often hear from customers how the sheer volume of apps, updates...