Building a Connected, Empowered Workforce Across 50+ Countries
Transforming how 35,000 WBD employees connect, learn and work through modern SharePoint experiences, Power Platform innovation and enterprise-wide Copilot adoption. From digital workplace design to AI governance, Silicon Reef is helping WBD create simpler, more connected ways of working at global scale.
Industry
- Media & Entertainment
Technology
- SharePoint Online
- Beacon
- Power Platform
- Copilot Studio
- Microsoft Copilot
- Viva Connections
- Viva Engage
Department
- IT
- HR
Size
- 50+ countries
- 35,000 employees
I’ve been working as a SharePoint developer for 17 years, and it’s the first time I’ve seen something that I can see how it’ll make my life easier.
Simple to navigate. Easy to trust. Designed for everyone at WBD.
Warner Bros. Discovery’s journey with Silicon Reef began with improving SharePoint experiences for Learning & Development, creating clearer, more engaging sites that set a new standard across the organisation.
As the relationship grew, so did the scope. Together, we established a Power Platform Centre of Excellence to give thousands of makers the governance, guidance and confidence to build solutions safely at scale.
Today, those foundations are supporting the next stage of WBD’s digital workplace journey. Microsoft Copilot and Copilot Studio are now part of the same joined-up approach to governance and enablement, helping WBD scale AI adoption while maintaining the security, structure and oversight needed across a global organisation.
Modernised Leadership Hub
1 outdated site → 1 clear, structured experience
Leading WBD redesigned using modern SharePoint and Beacon templates
Employees Supported
35,000+
Power Platform Enabled
30,000+ employees
Active Maker Community
1,400 registered makers
With more than 200 employees developing applications every week
Copilot Adoption
18,568 monthly active users
Microsoft Copilot adoption continues to grow across WBD following a rollout of around 30,000 licences
AI Innovation
5,730 agents created
Through Microsoft Copilot technologies, supported by WBD’s wider governance approach
Governed Innovation
100% compliance
For newly created applications within the governance framework
Business Value
$1.5m estimated savings
The Four Pillars of the WBD–Silicon Reef Partnership
These four pillars reflect the breadth of Warner Bros. Discovery’s digital evolution. Demonstrating a confident, forward‑looking shift toward simpler, more connected and more empowering ways of working. Each pillar represents a deliberate investment in improved employee experience and organisational capability.
Evolving SharePoint Experiences for L&D & People Teams
WBD began strengthening key SharePoint environments across Learning & Development and People & Culture, refining site experiences to make them more intuitive, consistent and aligned with how employees engage with content day to day.
Using Beacon templates and modern design principles, these enhancements created a clearer structure and an improved experience that now informs a wider approach to SharePoint excellence across the organisation.
A Unified Microsoft 365 Front Door with Viva Connections
As WBD continued to embrace modern tools, the vision emerged for a single, trusted destination that brings together Microsoft 365 guidance, product updates, training and support.
The Viva Connections–powered Collaboration Hub is designed to simplify the everyday experience. Helping employees navigate tools confidently, integrating support from systems like ServiceNow and creating one recognisable home for learning and digital enablement across regions.
Power Platform Centre of Excellence (CoE)
With more than 30,000 employees enabled with Power Platform licences, WBD established a Centre of Excellence to give makers the freedom to innovate while maintaining the governance needed at enterprise scale.
We helped bring platform management, environment strategy, security, lifecycle management and maker enablement into one operating model. Today, more than 1,400 registered makers are building solutions across WBD, with 100% of newly created applications operating within the governance framework.
This work is detailed further in the full Power Platform case study.
Scaling Copilot & AI Responsibly
Building on the foundations established through the Power Platform Centre of Excellence, WBD has expanded its approach to include Microsoft Copilot and Copilot Studio.
Copilot Studio solutions sit within the same governance model as Power Apps and Power Automate, giving WBD a joined-up way to support AI innovation while maintaining clear policies, approval processes and lifecycle standards.
With 18,568 monthly active Microsoft Copilot users and 5,730 agents already created through Microsoft Copilot technologies, the focus has moved from preparing for AI adoption to enabling it securely and at scale.
