Microsoft 365 Copilot: Organisation-Wide AI, Expertly Delivered

Empower every person in your organisation with an AI assistant that lives inside the Microsoft 365 apps your teams use every day. We guide you through setup, strategy, and data readiness to ensure Microsoft 365 Copilot delivers real, practical value for your people and your business.

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Microsoft 365 Copilot & AI Services

Tailored Microsoft 365 Copilot Implementation

As with everything we do, we start with your people. Our Microsoft 365 Copilot services are designed to help organisations roll out Copilot in a way that’s secure, practical, and genuinely useful.

We guide you through setup, strategy, and data readiness to ensure Copilot integrates seamlessly across Teams, Outlook, Viva, and the wider Microsoft 365 suite — helping every employee work smarter, not harder.

Our Services

Get clarity on how Microsoft 365 Copilot can best serve your organisation. We work with your teams to define where Copilot adds the most value and outline a clear plan to make it happen.

Find the Real Opportunities

We start by understanding your goals, processes, and pain points to identify where Copilot can remove friction and support meaningful change.

Build the Plan

Our team maps the most relevant Copilot applications and data connections, turning ambition into a practical, step-by-step strategy.

Focus by Function

From finance to HR and operations, we create tailored Copilot strategies so each department benefits in measurable, everyday ways.

Lay the groundwork for effective Copilot use with a clean, compliant, and well-organised data environment. With a focus on SharePoint, we optimise content structure and permissions so AI-powered tools like SharePoint Knowledge Agent surface reliable information where it’s needed most.

Prepare Your Data

We assess, clean, and structure data across SharePoint and Microsoft 365 so that Copilot can return relevant, dependable insights.

Protect and Govern

Our approach ensures that your data is managed responsibly—meeting compliance, security, and governance standards.

Drive Confident Use

With structured, trusted data in place, your teams can rely on Copilot for quality results that support everyday decision-making.

Help your teams grow confident using Copilot tools across the Microsoft 365 suite, including SharePoint, Outlook, Excel, and others. We focus on practical support and guidance that integrates AI capabilities into everyday workflows.

Empower with Real-World Tools

We introduce employees to the Copilot tools built into Microsoft 365—like SharePoint Knowledge Agent—helping them use these tools effectively to find information, streamline tasks, and improve collaboration.

Make AI Relevant to Roles

Training sessions and guidance are customised to your organisation’s workflows and knowledge needs, showing how Copilot enhances productivity and access to trusted company insights.

Support Every Step

We provide ongoing support to ensure smooth adoption, helping employees build confidence and incorporate AI tools naturally into their daily work routines.

8-Week Readiness Assessment & Deployment

We offer a comprehensive Microsoft 365 Copilot Readiness and Deployment service designed to ensure a seamless transition and successful adoption of Microsoft 365 Copilot within your organisation. Our approach is structured into three key phases: Discovery, Delivery, and Adoption.

→  Art of the Impossible (1 Day)

→  Discovery (2-weeks)

→  Delivery (4-weeks)

→  Adoption (2-weeks)

This framework equips your organisation with the knowledge and resources needed to embrace AI collaboration, driving innovation and productivity while maintaining data security and compliance.

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Quick Wins with Copilot Agents

Not ready for a full AI transformation? We also help you deliver quick value with Copilot Agents—custom AI assistants designed to tackle specific tasks and workflows.

Unlike organisation-wide Copilot, Agents focus on targeted challenges—automating approvals, surfacing policy information, or connecting disparate systems. They let you prove AI value fast, without overhauling your entire data estate first.

Whether you need to streamline HR processes, improve internal communications, or automate routine tasks, Copilot Agents offer a practical starting point that delivers measurable impact quickly.

Microsoft 365 Copilot — Your Personal Productivity Assistant

Think of Copilot as your virtual colleague, seamlessly integrated across your Microsoft 365 tools. It helps you get more done in less time by automating routine tasks and providing instant insights, so you can focus on what truly matters—your work.

Universal Use Cases for Every Role

Summarising Meeting Notes

Condense lengthy meeting recordings and notes into clear, actionable summaries, ensuring you stay on top of key decisions without sifting through hours of content.

Data Analysis & Insights

Effortlessly analyse large datasets within Excel or Power BI, with Copilot generating visual reports and summaries that support informed decision-making across teams.

Searching for Files & Information

Find relevant documents or data points quickly—whether it’s a project report or a summary of a client relationship—by asking Copilot to search across your organisation’s content repositories.

Drafting & Editing Documents

Create drafts of emails, reports, or proposals in seconds, with Copilot refining language and structure, freeing you to focus on the content’s strategy and impact.

Organising Project Work

Automatically generate project timelines or task lists from scattered emails and calendar entries, helping you keep projects on track with minimum manual input.

Providing Contextual Recommendations

Ask Copilot for summaries of your organisation’s work with a specific client or for insights from past projects, giving you quick access to relevant organisational knowledge.

Put Microsoft 365 Copilot to the Test

Ready to see how Copilot can help? Try commands such as “Recap a meeting,” “Summarise this email thread,” or “Draft a report” to explore how it can streamline your tasks and improve productivity.

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Recap a Meeting

Let Copilot keep track of key topics and actions items so you can stay focused during thr meeting and avoid listening to the recording after.

→ Draft an email with roles and action items from meeting.

Microsoft Copilot
Summarise an Email Thread

Get quickly caught up to a long, complex email thread.

Click on the ‘summarise’ icon.

Microsoft Power Platform
Draft Email

Personalise the tone and length.

Draft an email to [Name] that informs them that Project ‘X’ is delayed by two weeks. Make it short and casual in tone.

Microsoft Copilot
Summarise a Document

Get right down to business by summarising long documents and focusing on the relevant sections.

Give me a bulleted list of key points from the file [Insert File Name].

Microsoft Copilot
Tell Me About a Project

Provide insights and analysis from across multiple sources to get up to speed quickly.

Tell me what’s new about [Specific Project], organised by emails, chats and files.

Microsoft Copilot
Give Me Some Ideas For...

Boost your creativity with ideas for your work, such as agendas, product names, social media posts, etc.

→ Suggest 10 compelling taglines based on file.

Microsoft Copilot
Help Me Write...

Jumpstart creativity and write and edit like a pro by getting a first draft in seconds.

Generate three ways to say ‘X’.

Microsoft Copilot
What Did They Say?

When you vaguely remember someone mentioning a topic, have Copilot do the research for you.

What did [Insert Person’s Name] say about ‘Specific Topic’.

Microsoft Copilot
How Do I...

Let Copilot help you build and / or fix formulas in Excel.

How do I sum values that are greater than 0? 

Microsoft Copilot
Translate a Message

With Business becoming increasingly international, it’s important to be able to read or write messages in other languages.

Translate the following text into French, ‘[Insert Text]’.

Looking for inspiration?

We’ve got you covered. Our blogs, guides and how-tos help you get started with Microsoft 365 Copilot.

How to Use Microsoft 365 Copilot for Employee Listening

Learn how M365 Copilot can revolutionise your employee listening strategy and save you hours of time.

Governance & Security Foundations: 5 Ways to Prepare for Microsoft 365 Copilot

Learn key strategies to enhance your organization’s data security and governance with Microsoft 365 Copilot, ensuring a secure and productive AI integration

Microsoft Copilot: Why SharePoint Data Hygiene Should be Top Priority

See why maintaining good SharePoint data hygiene is crucial for leveraging Microsoft Copilot effectively and avoiding potential data governance issues.

FAQs

Got questions? We’ve answered some of the common ones here. If you can’t find what you’re looking for, drop us a note.

What is Microsoft 365 Copilot and how can it benefit my organisation?

Microsoft 365 Copilot is an AI-powered assistant designed to enhance productivity and collaboration within your organisation.

By automating routine and repetitive tasks, Copilot allows employees to focus on more creative and impactful work. It can help with scheduling meetings, drafting emails, generating reports, and managing data, among other tasks. This not only saves time but also reduces the cognitive load on employees, leading to increased efficiency and job satisfaction.

Additionally, Copilot’s integration with Microsoft 365 tools ensures a seamless workflow, making it easier for teams to collaborate and achieve their goals.

How does Microsoft Copilot integrate with our existing Microsoft 365 tools?

Microsoft 365 Copilot integrates seamlessly with the suite of Microsoft 365 applications, including Word, Excel, Teams, and Outlook. This integration allows Copilot to provide contextual assistance within these tools, automating tasks and offering suggestions based on the employee’s activities.

For example, in Word, Copilot can help draft documents or generate summaries, while in Excel, it can assist with data analysis and visualisation. In Teams, Copilot can schedule meetings, manage tasks, and facilitate communication. This deep integration ensures that Copilot enhances the functionality of the tools your team already uses, making workflows more efficient and cohesive.

What types of tasks can Microsoft Copilot automate?

Microsoft 365 Copilot can automate a wide range of tasks to streamline workflows and save time. These tasks include scheduling meetings, drafting and sending emails, generating reports, and managing data.

In Word, Copilot can help with document creation, editing, and summarisation. In Excel, it can assist with data entry, analysis, and visualisation. In Teams, Copilot can manage tasks, facilitate communication, and schedule meetings. By automating these routine tasks, Copilot allows employees to focus on more strategic and creative work, enhancing overall productivity and job satisfaction.

Is Microsoft Copilot secure and compliant with data privacy regulations?

 Yes, Microsoft 365 Copilot is built with robust security and compliance features to ensure that your data is protected. Microsoft employs advanced security measures, including encryption, access controls, and threat detection, to safeguard your information.

Additionally, Copilot adheres to relevant data privacy regulations, such as GDPR and CCPA, ensuring that your organisation remains compliant. Microsoft also provides transparency regarding data usage and offers tools for managing data privacy settings.

With these security and compliance measures in place, you can trust that Microsoft 365 Copilot will protect your data while enhancing productivity and collaboration within your organisation.

What's the difference between Copilot Chat and Microsoft 365 Copilot?

Copilot Chat and Microsoft 365 Copilot are both AI-powered tools designed to enhance productivity, but they serve different purposes.

Microsoft 365 Copilot integrates directly with Microsoft 365 applications like Word, Excel, Teams, and Outlook, providing contextual assistance and automating tasks within these tools. It helps with drafting documents, generating reports, scheduling meetings, and more, all within the familiar Microsoft 365 environment.

On the other hand, Copilot Chat is a conversational AI tool that allows users to interact with the system through natural language queries. It can answer questions, provide information, and assist with tasks based on user input.

While Microsoft 365 Copilot focuses on enhancing specific application functionalities, Copilot Chat offers a broader range of conversational interactions, making it a versatile tool for various inquiries and support needs.

Send us a message

Whether you’ve got a Microsoft 365 project in mind or just want to learn more, we’d love to hear from you.