Copilot Agent Accelerator

Move beyond Copilot Chat and build purpose-built agents that take real work off your team’s plate

Book Your Accelerator

If Your Team Is Writing the Same Prompt Twice, That’s an Agent

If your team is writing the same prompt for the same job, week after week, that’s an agent waiting to be built.

We work with you to discover, design, build and deploy Microsoft Copilot agents using a proven framework – so the repetitive, high-friction work gets handled reliably, with the right knowledge behind it and a clear hand-off back to a human.

The Challenge

Microsoft Copilot Is Running, But the Same Work Keeps Landing Back on Someone’s Desk

Most organisations using Microsoft 365 Copilot are getting some value from it. But they’re getting it inconsistently – a useful answer one day, a blank stare the next, and no reliable way to scale what’s working.

The real promise of Microsoft Copilot isn’t the chat interface. It’s agents: purpose-built, always-on automations that handle a specific task the same way every time, with the right knowledge, proper guardrails, and a defined point where they hand control back to a person.

The problem is that building agents well takes more than a good idea. You need to define the right scope, ground them in the right knowledge, and test them properly before you can trust them. Without a structured approach, you end up with experiments that never quite do the job – or promising prototypes that never make it to production.

That’s what this accelerator is for.

What’s Included?

Agent Ideation Workshop

A structured workshop to surface your highest-value agent candidates. Identify the tasks done the same way every time, the ones that regularly go wrong, and where information gets lost.

Agent Definition: Four Pillars

We define each agent against four pillars: Goal, Ground, Rules and Trigger – covering what it does, the knowledge it draws on, its guardrails, and when it hands back to a human.

Clear scope before any configuration starts.

Production-Ready Agent Build

We build in Microsoft Copilot Studio or as declarative agents in Microsoft 365 Copilot – whichever fits the use case.

Properly configured, properly tested, and ready to publish to your users.

Knowledge Grounding

We connect your agents to the right sources – SharePoint, Dataverse, Microsoft Graph of your line-of-business systems – so the answers they give are grounded in your organisation’s actual knowledge, not generic responses.

User Testing, Refinement & Go-Live

We run structured user testing, refine on what comes back, and take the agent live. You end up with a published agent, a tested prompt set and documentation your team can use.

Hand-Over Package

A governance register for every agent built, a prompt library, a change-control process, and a playbook that helps your champions identify and make the case for the next agent.

How This Helps

From Repetition to Reliability 

The tasks your team does the same way every time stop being manual. They run consistently, with the right knowledge behind them, without someone needing to remember the right prompt.

Agents Scoped to Work 

Every agent is defined against a clear goal, the right knowledge, proper guardrails and a defined hand-off. No agents that try to do everything and do nothing well.

Governable by Design

Most agent experiments live in one person’s account and disappear when they leave. We put a governance register and change-control process around what we build, so your agents are an organisational asset – not a personal one.

A Foundation, Not a One-Off 

The hand-over playbook is designed to help your champions identify the next agent themselves – so the accelerator becomes the start of a repeatable capability inside your team, not a project with a hard end date.

Who It’s For

This accelerator is built for IT, digital workplace, internal communications, operations and transformation teams who:

  • Are using Microsoft 365 Copilot but want to move beyond ad-hoc prompting
  • Can point to tasks or workflows that are done the same way, over and over, by the same team
  • Have heard “we should automate that” but haven’t had the framework or resource to act on it
  • Want agents that are properly built, tested and governed – not experiments that never leave the chat window
  • Need to hand something to their team with confidence – documentation, guardrails and all
  • Are thinking about scaling Microsoft Copilot usage across the business and want a repeatable model to build on

You don’t need to arrive with a fully scoped brief. If you’ve got a team with high-friction, repetitive work and Microsoft 365 Copilot licences, that’s enough to get started.

What You Need to Know

Built inside your Microsoft 365 tenant, using Microsoft Copilot Studio and the Microsoft 365 Copilot platform

Fixed-outcome engagement – we agree the agents we’re building before we start, and deliver to that scope

Typically covers two to four agents, depending on complexity

Delivered remotely or on-site, depending on what works for your team

Microsoft funding may be available to offset the cost. Get in touch and we’ll let you know if you’re eligible

Book Your Agent Build

Ready to turn your team’s repetitive work into something an agent handles? Tell us about the tasks you have in mind – or the area of the business where the same work keeps landing back on someone’s plate – and we’ll come prepared.