SharePoint Document Management: Driving Collaboration, Productivity & Knowledge Sharing

We design and build comprehensive document management solutions centred around SharePoint, integrating other Microsoft 365 tools to create bespoke solutions tailored to organisations’ individual needs. Our services support seamless collaboration and productivity by working closely with IT teams and department heads to accelerate the transition from document sharing to knowledge sharing in a cloud-based environment.

We understand that no two document management systems are the same; there’s no one-size-fits-all solution. That’s why we work with organisations to design and build flexible, scalable solutions that meet the unique needs of both the organisation and its employees. Whether you’re starting from scratch or looking to migrate from legacy or off-the-shelf DMS solutions, we provide the expertise and support needed to ensure a smooth transition. Our people-first approach ensures that the sharing and storing of organisational knowledge is easy and intuitive for every employee, making sure the technology works for the people who use it.

SharePoint Document Management Systems

Our document management solutions support secure, modern business collaboration. Designed for hybrid working, we use SharePoint Online and other Microsoft 365 tools like Purview and Power Platform to ensure business files are stored, managed, and accessed efficiently. By prioritising both structure and usability, we help employees find what they need quickly, allowing them to focus on the tasks that matter most.

Go beyond basic file sharing and break down organisational knowledge silos

Seamless transition whether you’re implementing a new DMS or migrating from a legacy system

People-first approach that combines technical excellence with user-friendly, intuitive design

Information & Knowledge Management

We help organisations advance from basic document management to comprehensive information and knowledge management. Our services take a holistic view of company data, including documents, policies, and expert insights, to improve storage, connectivity, and collaboration.

Make organisational knowledge findable and valuable – beyond what’s stored in structured documents and files

Support continuous employee learning and cross-departmental collaboration

Improve efficiency, avoid duplicated or wasted effort and encourage innovation

Governance & Policy Management

We help organisations plan and implement robust governance and policy management strategies. Our services ensure effective management of governance controls, including access, metadata, templates, archival, and content type creation, through platforms like SharePoint and Purview.

Enhance data discovery, classification and protection with Microsoft Purview

Simplify maintenance and improve usability of all content with strong governance policies

Balance security and collaboration to ensure seamless and secure information sharing across various channels and audiences

Document Lifecycle Automation

We help organisations design and implement custom workflows to streamline content management across the document lifecycle. Using tools like Power Platform, we automate processes to eliminate manual tasks and ensure best practices.

Control and track each document’s journey, from creation to archival and deletion

Automate time consuming processes like approcals, version control and compliance checks

Reduce errors and duplication, and give employees time back to focus on strategic tasks

Transform your Document Management Processes

Learn how we can build a bespoke, scalable and flexible DMS based on SharePoint and Microsoft 365

“I would highly recommend Silicon Reef to those out there looking to roll out or further develop SharePoint document management systems. It was a pleasure working with their teams.”

Group IT Project Manager, Argent Energy

Our Clients

Document Management in Microsoft 365

Modern document management goes far beyond basic file storage. It encompasses a holistic approach to managing, sharing, and securing information across an organisation. In today’s digital workplace, document management is about creating a seamless, collaborative environment where knowledge is easily accessible and workflows are streamlined.

While SharePoint remains a cornerstone of document management, the landscape has expanded to include a suite of powerful tools within Microsoft 365. Entra ID (formerly Azure AD) ensures secure access and identity management, while Microsoft Purview provides advanced data governance and compliance capabilities. Power Platform enables the automation of complex workflows, reducing manual tasks and enhancing efficiency. Additionally, Microsoft Copilot leverages AI to assist with content creation and management, making it easier for employees to find and use the information they need.

When you integrate these tools, you unlock the full potential of Microsoft 365, creating a document management system that is not only robust but also flexible and scalable. This integrated approach allows organisations to tailor their document management solutions to meet specific needs, whether it’s enhancing security, improving collaboration, or automating routine processes. The result is a dynamic system that evolves with your business, supporting growth and innovation.

By plugging the pieces of Microsoft 365 together, you can craft a document management solution that fits your organisation perfectly. This comprehensive approach ensures that your data is managed efficiently, securely, and in a way that supports your overall business goals. Whether you’re looking to break down knowledge silos, enhance productivity, or ensure compliance, Microsoft 365 provides the tools you need to build a powerful and adaptable document management system.

 

SharePoint vs Off-the-Shelf DMS

When it comes to document management systems (DMS), SharePoint and Microsoft 365 offer a more robust and integrated solution compared to off-the-shelf products like Dropbox, Google Drive, and DocMoto. Here’s why:

Comprehensive Integration

SharePoint and Microsoft 365 provide seamless integration with a wide range of tools within the Microsoft ecosystem, such as Purview for data governance, Power Platform for automation, and Microsoft Teams for collaboration. This integration ensures that all your tools work together harmoniously, enhancing productivity and reducing the need for multiple disparate systems.

Customisation & Scalability

Unlike off-the-shelf solutions, SharePoint allows for extensive customisation to meet the specific needs of your organisation. Whether you need to create custom workflows, automate processes, or design unique document libraries, SharePoint can be tailored to fit your requirements. Additionally, as your business grows, SharePoint’s scalable architecture can easily accommodate increased data and user demands.

Enhanced Security & Compliance

With advanced security features and compliance tools, SharePoint and Microsoft 365 offer superior protection for your data. Entra ID (formerly Azure AD) provides robust identity and access management, while Microsoft Purview ensures your data governance and compliance needs are met. This level of security is often unmatched by off-the-shelf solutions.

Partnering with a Microsoft expert like Silicon Reef ensures you get the most out of your investment in SharePoint and Microsoft 365. We bring deep expertise and experience to help you design, implement, and optimise your DMS. Our tailored approach ensures that your solution is not only technically sound but also user-friendly and aligned with your business goals.

While off-the-shelf solutions may offer quick setup and basic functionality, SharePoint and Microsoft 365 provide a comprehensive, customisable, and secure platform that grows with your business. Working with a Microsoft partner further enhances these benefits, ensuring a solution that truly meets your needs.

 

Resource Library

Looking for information? We’ve got you covered. Check out our resources on SharePoint and Microsoft 365 document management systems.

Client Stories

Document Management System for Argent Energy

Learn how Argent Energy took their SharePoint document management system to a new level through a people-first approach.

Collage showing the new Argent site

Met Office: Award Winning Intranet

The Met Office created an accessible intranet for their 2,000 employees that scooped Best Intranet at the ICE Awards.

Example of a SharePoint intranet from University of Leeds

University of Leeds: Transforming Internal Communications

University of Leeds launched a new intranet that led to a 62% increase in employees being able to find the documents and resources they need.

Asahi: Engaging Change Communications

Asahi launched a SharePoint-based change management site to centralise communication, documents and files for their Better Future 2030 project.

Blogs

Document Management Systems in SharePoint: Your Questions Answered: Answer your key questions about Document Management Systems (DMS) and see why SharePoint is a top choice for businesses looking for a comprehensive and flexible DMS solution.

What is SharePoint Premium?: Learn about how SharePoint Premium enhances document management with AI-driven content management, improved content discovery, automation, and compliance.

Why SharePoint Data Hygiene Should be a High Priority for IT: Understand the importance of maintaining good SharePoint data hygiene to ensure effective use of Microsoft Copilot and prevent potential data governance issues.

4 Ways to Sort Your SharePoint Data Out: Four key strategies for organising and securing SharePoint data to enhance information governance, security, and productivity.

SharePoint Document Management FAQs

What are the benefits of using SharePoint for document management?

Using SharePoint for document management comes with a host of benefits that can really streamline your workflow. First off, it acts as a centralised hub where all your documents are stored. This makes it easy for employees to find and share information without having to dig through multiple folders or systems.

Another great advantage is how seamlessly SharePoint integrates with other Microsoft 365 tools like Word, Excel, and Teams. This integration boosts collaboration and productivity because you can work on documents directly within these apps and share them effortlessly with your team. Plus, SharePoint’s robust security features ensure that your data is well-protected. It offers encryption, access controls, and compliance with industry standards, so you can rest easy knowing your information is secure.

What’s more, SharePoint is incredibly flexible. You can customise your document management system to fit your specific needs, whether that means setting up unique workflows, creating custom metadata, or designing your own document libraries. This flexibility ensures that SharePoint can grow and adapt alongside your organisation, making it a long-term solution for your document management needs.

How can Microsoft Purview enhance governance and security in our document management system?

Microsoft Purview is a game-changer when it comes to enhancing governance and security in your document management system. Think of it as your all-in-one toolkit for managing and protecting your data. One of its standout features is advanced data governance. With Purview, you can classify and label sensitive information, ensuring that it’s handled correctly and in line with your organisation’s policies. This is especially important for maintaining compliance with industry regulations.

Purview also offers comprehensive auditing and monitoring capabilities. This means you can keep a close eye on who is accessing and modifying documents, which is crucial for maintaining security and accountability. Imagine being able to track every change and access point—it’s like having a security camera on your data!

By integrating Purview with SharePoint, you can enforce data protection policies seamlessly. This integration helps you manage risks more effectively and ensures that your document management system is both secure and compliant with regulatory requirements. In short, Microsoft Purview not only strengthens your data governance but also provides peace of mind by safeguarding your valuable information.

How can we use automation to manage document lifecycle processes in SharePoint?

Automation can really transform how you manage document lifecycle processes in SharePoint, making everything run smoother and more efficiently. One of the key tools for this is the Power Platform, especially Power Automate. With Power Automate, you can set up workflows that handle tasks like document approvals, notifications, and even archiving. Imagine not having to manually chase down approvals or send out reminders—automation takes care of it for you!

Power Apps is another fantastic tool that lets you build custom applications tailored to your specific needs. These apps can interact directly with your documents, making it easier to manage and access information. For example, you could create an app that helps track the status of documents or one that simplifies the process of submitting and reviewing documents.

By leveraging these automation tools, you can reduce manual errors and ensure that documents move through their lifecycle efficiently and consistently. This not only saves time but also ensures that your document management processes are more reliable and effective. In short, automation with the Power Platform can help you streamline your workflows and keep everything running like a well-oiled machine.

What's the difference between document management, information management and knowledge management?

A Document Management System (DMS) is primarily focused on storing, managing, and tracking documents. Think of it as your digital filing cabinet. It ensures that documents are easily accessible, properly organised, and secure. SharePoint is a popular DMS that allows you to store documents in a centralised location, making it easy for your team to find and collaborate on files.

An Information Management System (IMS) goes a step further by managing all types of information, not just documents. This includes data, records, and other forms of information. An IMS is like an upgraded DMS with broader capabilities. It helps you manage the entire lifecycle of information, from creation to disposal, ensuring that all your data is organised and accessible.

A Knowledge Management System (KMS), on the other hand, is designed to capture, store, and share knowledge within an organisation. It’s all about leveraging the collective knowledge of your employees to improve decision-making and innovation. A KMS often includes features like wikis, forums, and knowledge bases where employees can contribute and access valuable insights and expertise.

With the help of Microsoft 365 Copilot, you can take your KMS to the next level. Copilot can assist you in searching for knowledge across your business, including within Viva Engage Communities, Teams Channels, and other M365 applications. This means you can quickly find relevant information, answers, and expertise from various sources within your organisation, making it easier to tap into the collective knowledge of your team. Copilot’s ability to integrate and search across these platforms ensures that you have access to the most up-to-date and comprehensive information, enhancing your decision-making and innovation processes even further.

What are some best practices for migrating to a SharePoint-based document management system?

Migrating to a SharePoint-based document management system can be a smooth process if you follow some best practices. First, start with a thorough assessment of your current system. Identify what documents and data need to be migrated and clean up any unnecessary files. This will make the transition much smoother and more efficient.

Next, develop a detailed migration strategy. This should include timelines, responsibilities, and key milestones to keep everyone on track. It’s also important to involve your team in the planning process to ensure everyone is on the same page.

Training is another crucial step. Make sure your employees are well-prepared to use the new system. Offer training sessions and provide resources that can help them get up to speed quickly. Ongoing support is also essential to address any issues that might arise post-migration.

During the migration, monitor the process closely. Keep an eye out for any potential issues and address them promptly to avoid disruptions. After the migration, conduct a review to ensure everything has been transferred correctly and is functioning as expected.

By following these best practices, you can ensure a successful migration to SharePoint, making your document management more efficient and effective.

How does SharePoint ensure the security of our documents?

SharePoint offers a robust set of security features to keep your documents safe and sound. One of the key aspects is role-based access control. This means you can define who has permission to view, edit, and share documents, ensuring that only authorised personnel have access to sensitive information. It’s like having a digital lock and key for your files.

Another important feature is encryption. SharePoint provides encryption for data both at rest and in transit. This ensures that your information is protected whether it’s being stored on a server or being sent over the internet.

SharePoint also integrates seamlessly with Microsoft Purview for advanced data governance and compliance. This integration helps you classify and label sensitive information, track document access, and ensure that your data handling practices meet industry standards.

Regular security updates and patches are another layer of protection. Microsoft continuously monitors for vulnerabilities and releases updates to keep your system secure. By using SharePoint, you can rest assured that your documents are protected by a comprehensive security framework designed to safeguard your valuable information.

How can SharePoint help with compliance and regulatory requirements?

SharePoint is a powerful ally when it comes to meeting compliance and regulatory requirements. One of its standout features is its integration with Microsoft Purview, which provides advanced data governance tools. With Purview, you can classify and label sensitive information, ensuring that it is handled in accordance with regulations. This is crucial for industries that have strict data handling rules.

SharePoint also offers comprehensive auditing and reporting capabilities. You can track who accessed or modified a document, creating a clear audit trail. This is essential for demonstrating compliance during audits or regulatory reviews. 

Another key feature is SharePoint’s retention policies. These allow you to manage the lifecycle of your documents, ensuring they are retained or disposed of in compliance with legal requirements. You can set up automatic retention schedules, so you don’t have to worry about manually managing document lifecycles.

By leveraging these tools, SharePoint helps you stay on top of compliance and regulatory obligations, making it easier to manage your data responsibly and avoid potential fines or legal issues.

What are the advantages of using SharePoint over off-the-shelf document management solutions?

SharePoint offers several compelling advantages over off-the-shelf document management solutions. One of the biggest benefits is its seamless integration with other Microsoft 365 tools. This integration enhances collaboration and productivity, as you can work on documents directly within apps like Word, Excel, and Teams, and share them effortlessly with your team.

Another advantage is SharePoint’s high level of customisation. Unlike many off-the-shelf solutions, SharePoint allows you to tailor the system to meet your specific needs. You can create custom workflows, design unique document libraries, and set up metadata that makes sense for your organisation. This flexibility ensures that SharePoint can adapt to your evolving requirements.

Security is another area where SharePoint excels. It offers robust security features, including role-based access control, encryption, and compliance tools. This ensures that your data is well-protected and meets industry standards.

Finally, SharePoint’s scalability means it can grow with your organisation. Whether you’re a small business or a large enterprise, SharePoint can handle increased data and employee demands. By choosing SharePoint, you get a comprehensive, flexible, and secure document management solution that can evolve with your business.

On the flip side, off-the-shelf solutions often come with limitations. They might not integrate as seamlessly with other tools you use, which can hinder productivity. Customisation options are usually limited, meaning you might have to adapt your processes to fit the software, rather than the other way around. Additionally, these solutions might not offer the same level of security and compliance features as SharePoint, potentially putting your data at risk. Lastly, scalability can be an issue; as your business grows, you might find that an off-the-shelf solution can’t keep up with your increasing needs.

How can we ensure our SharePoint document management system remains effective over time?

To keep your SharePoint document management system effective over time, it’s important to adopt a proactive approach. Start by conducting regular reviews and audits of your processes. This helps you identify any issues or areas for improvement.

Providing ongoing training and support to your employees is also crucial. Make sure they are up to date with the latest features and best practices. This ensures they can use the system effectively and take full advantage of its capabilities.

Staying current with SharePoint updates and new features is another key strategy. Microsoft frequently releases updates that enhance functionality and security. Implementing these updates can help you keep your system running smoothly and securely.

Gathering feedback from users is also valuable. Encourage your team to share their experiences and suggestions. This can provide insights into how the system is being used and highlight areas where improvements can be made.

By continuously monitoring, updating, and optimising your SharePoint system, you can ensure it remains a powerful tool for managing your documents and supporting your organisation’s needs.

Ready to talk?

So are we. Get in touch today to discuss your SharePoint document management.