Microsoft Viva for Internal Comms
Exploring the Employee Communications & Communities Plan
Microsoft Viva is changing how internal comms teams connect people, purpose, and technology.
Built into Microsoft 365, Viva brings your messages, channels, and communities together — giving employees a clearer, more connected experience wherever they work.
This guide unpacks Viva’s Employee Communications and Communities plan, helping you understand how it fits into your digital workplace and how it can transform the way you engage your organisation.
Last updated: May 2025
What’s Inside
This practical guide walks you through Microsoft Viva’s Employee Communications and Communities plan — the Viva licence bundle designed specifically for Internal Comms and employee engagement.
Inside, you’ll find clear, jargon-free explanations of Viva’s key apps and how they work together within Microsoft 365:
- Viva Connections – your company-branded gateway to the digital workplace, helping employees access personalised news, resources, and tools all in one place.
- Viva Engage – the evolution of Yammer, enabling open conversations, leadership visibility, and stronger community engagement across your organisation.
- Viva Amplify – a campaign management hub that helps IC teams plan, publish, and measure communications across multiple channels.
- Copilot in Viva – practical examples of how AI can support communicators with content drafting, summarisation, and insight generation.
- Real-life use cases – examples showing how Viva supports connection, communication, and engagement in diverse organisations and industries.
It’s your go-to reference for understanding how Viva’s integrated tools simplify communication, connect people, and amplify your internal messaging — all within the Microsoft 365 ecosystem.
Who’s the Guide For
This guide is written first and foremost for Internal Communications professionals — the people shaping how messages move through your organisation.
It’s ideal for:
- Heads of Internal Communications looking to unify messaging and strategy across Microsoft 365.
- Internal Comms Managers and Practitioners who want to simplify workflows, improve engagement, and make better use of Viva’s communication tools.
- Employee Engagement or People Comms Leads focused on connecting hybrid or distributed teams.
- Microsoft 365 and IT Leads supporting the rollout and integration of Viva’s apps.
- Digital Workplace and Change Managers helping to align technology, communication, and culture.
If you’re exploring how to modernise internal communication, boost engagement, and get the most value from Microsoft Viva, this guide is for you.
Sneak Peak
Since its launch, Microsoft Viva has helped organisations engage and connect their employees by unifying key tools. But despite its continued success, Viva remains a bit of a mystery to many internal communication (IC) professionals.Â
This guide dives into Viva’s ‘Employee Communications and Communities’ plan to explore the differnet ways it can elevate your internal comms and improve the overall employee experience.Â
The ‘Employee Communications and Communities’ plan has been created for organisations to access the Viva apps that focus specifically on internal communication and employee engagement.Â
It focuses on connection, integration and engagement, and it’s here to make your life easier.
Throughout this guide, we’ll explain how Microsoft Viva works and how the ‘Communications and Communities’ plan can help you take your approach to internal communications to the next level.
Get the guide
