In our monthly Work Happy webinar series, Managing Director Alex Graves talks with guest speakers from the world of internal comms, HR and IT to discuss changing ways of working as companies adapt to the new normal.
October’s episode saw Alex sit down with James Donald, Associate Director of Communications at University Hospitals Dorset NHS Trust. James discussed how the newly-formed trust have taken steps to engage 9,500+ employees, whilst pivoting their internal communications strategy in light of the pandemic. You can catch up on the recording here, or read on to learn 8 ways the NHS is embracing the new normal.
“One of the things at the forefront [of our intranet] is staff support. That’s one of the things staff can find most easily, so they know where to go to. We want to show staff that they are supported.”
Fact – Since introducing Teams in March, more than 65 million messages have been sent by NHS employees.
“Teams has been fantastic. I don’t know how we would have managed the whole operations of the hospital if we weren’t able to meet in such a way.”
CHANGE THE CHANNEL
Tip – if you’re using mobile apps to communicate with your team, remember to encourage boundaries between work and personal life. Features like ‘Quiet Time’ on Teams is a great way to do this.