Artificial intelligence is transforming how we work, but not in the way many of us might have imagined. Instead of replacing humans, AI is becoming our teammate - taking on the routine, time-consuming tasks that slow us down and freeing us to focus on the creative,...
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Accessibility in Action: A Conversation with Kate Molloy
Digital workplaces have become central to how teams collaborate, share information, and get work done. But there's a critical gap many organisations overlook: not everyone can access these spaces equally. When tools, platforms, and content aren't designed with...
SharePoint Knowledge Agent: How AI-Powered Governance Solves the Intranet Nightmare for Internal Communicators
Here's a familiar scene: you're scrolling through your SharePoint intranet and discover yet another abandoned site. The one from the initiative that finished three years ago. No one's bothered to retire it. Then there's the content that's supposed to be updated...
How to Make Microsoft Viva a Strategic Communication Asset
Over the last decade, organisations have incorporated more and more tools into their digital workplaces. As technology evolved and an increasing number of specialised platforms entered the market, it became the norm for IC teams to have different standalone platforms...
Helping Hyphen Celebrate Their 25th Anniversary with a Creative Intranet Campaign
To celebrate the 25th anniversary of their Paris and Madrid offices, Hyphen created a six-week inter-office scavenger hunt that brought colleagues together and strengthened their 'One Hyphen' culture. Using SharePoint and Beacon web parts, Hyphen’s Communication’s...
Why the Microsoft Viva Communications Dashboard Deserves a Place in Every Internal Communicator’s Toolkit
Internal communicators are constantly asked to do more with less — more engagement, more visibility, more impact — all while navigating shrinking budgets and fragmented tools. One of the most promising developments in Microsoft 365 for comms professionals is...
Building a 10 out of 10 Employee Experience with M365
At the start of the summer, I attended the IoIC Festival, where I had the opportunity to connect with over 200 internal communicators. The event prompted me to reflect on the different ways we can put employees at the front and centre, and on the true value of...
Too Many Meetings, Too Many Emails: Why Your Digital Workplace Isn’t Helping
Despite huge investment in digital tools, individual productivity continues to be sapped by back-to-back meetings, overwhelming amounts of email, and constant interruptions. Is the problem technical or is it cultural? This blog explores what is happening, why, and how...