• Location: Kingston on Thames, Chester
  • Salary: £35,000-£45,000 (DoE) pa + Company Profit Share Bonus Scheme, Pension Scheme
  • Flexible hours & remote working possible
  • Full Time 40 hours per week
  • Unlimited holiday allowance

About Us

Silicon Reef are a 30-person, trusted Microsoft Silver Partner agency with offices across the UK in Kingston Upon Thames, Chester and Bournemouth.

The Role

As a Silicon Reef Project Manager, you will be the lynchpin of the project delivery work. You will be in the driving seat when it comes to managing the projects, resources, meetings, client expectations and stakeholders.

Our project management team understands our customers and the way they prefer to work and communicate, therefore you need to be an incredible communicator and planner. You will be able to adjust your style depending on the project, client and culture of the client.

Role Responsibilities will require you to:

  • Act as the first point of contact for our clients throughout the project delivery process. You will be handling both client relationships as well as the technical side.
  • Manage client engagements and organise meetings to facilitate successful project delivery. You will manage the meeting agenda, minutes and assignment of project tasks at all meetings.
  • Be responsible for running multiple projects concurrently and accountable for budget and time management to ensure all projects are completed in line with the statement of work.
  • Engage with senior stakeholders of the project to ensure complete visibility of the project status, risks log and the communication of the project plan.
  • Help identify opportunities for business process automation/collaboration and provide solutions that drive adoption, streamline processes and facilitate communications.
  • Anticipate, mitigate, identify, troubleshoot, and resolve SharePoint Online related problems and escalate incidents as necessary to either the account manager, technical team or client.
  • Assist the team to perform administration activities such as site provisioning, permissions management, site collection configuration, and other system administration tasks if the project requires.
  • Communicate and collaborate with the project team to ensure the continuous adoption of new and existing solutions,  as well as maximize the full functionality of the SharePoint platform.
  • Identify opportunities to upsell services to clients and work with the account managers to convert these into projects.
  • Be willing to attend client site when required, to build relationships and benefit the project delivery.

Essential Skills & Experience

  • PRINCE2 certified or equivalent industry standard project management qualification
  • Strong background in Project Management and end-to-end delivery (full lifecycle management)
  • The ability to define project scope, goals and deliverables
  • Experience in full project budget ownership, ability to track project spend and provide full financial forecast
  • Experience of Risk and Issue management – producing and managing RAID logs
  • Create and manage detailed project delivery plans
  • Provide and present update reports and client roadmaps internally and externally
  • 3 years (minimum) experience working for a fast-paced agency or consultancy
  • Experience working with and understanding SharePoint and Microsoft 365 applications
  • Environment-friendly and pro-community mindset

Ideal Skills & Experience

  • Bachelor’s degree or equivalent knowledge and experience (3 years relevant experience)
  • Excellent time management skills
  • Strong customer relationship and problem-solving skills

Personal Skills

  • English as a first or second language
  • Ability to effectively manage yourself and others without support
  • A “can-do” attitude and willingness to muck in
  • Ability to work well and communicate effectively with others as part of a team and with clients
  • A passion for technology and a desire to do more diverse work is a must, we love tech and we hope you do too

If you think you have what it takes please send your CV and a covering note describing why you think you would be great for the job.